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When shopping with Perfume in a Box please always choose carefully as we do not exchange, refund, provide store credits or coupons if you have just simply changed your mind or made a mistake.

Perfume in a Box does not sell any products that are imitations or fakes. Perfume in a Box only stocks authentic designer products. We do not accept returns for products that have already been "USED". Hence, if you already opened the item and use it, return of such item is no longer allowed.

We only allow items to be returned if the product itself has been damaged during transit/delivery, provided that the item HAS NOT BEEN OPENED YET. 

On arrival, if the product has been damaged due to mishandling of courier during transit/delivery, we will happily offer you either a refund, store credit or replace the product. This is dependent on the fault/damage. Any authorized refunds given will be for the value of the product only not including any shipping costs that has been incurred. Any shipping costs will be charged to the customer. Please note that damage of the packaging does not warrant a refund or exchange.

We will not accept any returns without prior notification of the return and a valid receipt as proof of purchase. Please contact Perfume in a Box before making any returns or if you have any queries regarding your product via contact us page.

If a product has been authorized for a return by Perfume in a Box, the customer has 7 business days in which to make the return. No refund, store credit or replacement will be provided until the faulty or damaged product or products are received for evaluation by Perfume in a Box.

If a product has been authorized for a return by Perfume Philippines, you (the customer) must ensure the product or products are carefully wrapped and securely packaged to avoid any further possible damage.  This must be accompanied with the purchase confirmation email we sent to you. We advise you (the customer) to use a courier company that can provide you (the customer) with a tracking number and insurance for the return.  The customer will be liable for the shipping cost involved when returning the product/products.

If a product has been authorized for a return by Perfume in a Box, the product or products must be in the same condition in which you received them and the product or products must be unopened, not used and unsprayed.

NOTE: When the return item has been received by Perfume in a Box the product/products will be assessed and you will be notified of the next steps. 

Please note: Perfume in a Box does not refund, exchange or provide store credits for any reasons or requests associated with personal perfume, fragrance or cologne preference. If in doubt please do not buy. Let's make Life easy.

★ Reviews

Let customers speak for us

1548 reviews
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Wrong item

My first order from his site at mali agad yung naipadala sakin. I messaged them sa Facebook pero seen lang. Looking to buy pa naman ako this christmas para ipang regalo. :(

Good!

The item itself came in perfect condition. Wanted to try different fragrance without breaking the bank or relying on not original ones out there. I fully support this concept although I must say, it's a crime not to have a subscription service for this now like scentbird in US does. 😪

Satisfied and Happy

I loved it. The smell is exactly the same as what i have been using. And i can go out without the need to carry the big bottle! I will buy again👍

Yellow Diamond

2-3spray is enough. Saw this shop kay Ms. Naya Ruth. Good thing ang nice talaga ng packaging and original. Sana mas madami pang scent

I love love

At 1st looks different sa d&g but when i tried it sa clothes and i think 3-5spray. Yes, d&g dupe nga sya. Medyo orange smell something sya.