Help Center

Help Center

General

Are your fragrances authentic?

How to order?

Can I travel with my Perfume in a Box?

I think I might allergic to some fragrances, what should I do?

Do you have physical retail store inside Malls?

Can I pick up my order at your office location?

Can I change my shipping address?

Shipping

How much is shipping fee?

How long will it take to receive my order?

How do I track my order?

I never received my product, please help!

What should I do about a damaged product?

What countries do you ship?

What if my package "Failed to Deliver" because it was out of the serviceable area?

My Shipping Status is Failed to Deliver

Payment

Do you offer COD? What are payment options?

About Perfumes

What is the difference between Perfume, Eau de Parfum, Eau de Toilette, and Eau de Cologne?

Why do some fragrances seem to last much longer than others?

How can I make my scent last longer?

Why does fragrance contain alcohol?

How can I keep my fragrance from going bad?