Help Center

Absolutely!

Perfume in a Box takes pride in only offering 100% authentic fragrances provided to us by authorized vendors or by the brands directly. We never carry fakes, knock-offs, or imitations -- a policy we take extremely seriously. We take great care that any fragrance we decant from its original large bottle into our sleek Perfume in a Box Atomizer is completely bona fide.

That said, please note that Perfume in a box is not associated with the designer or the designer’s fragrance manufacturer in any way, and we have no agreement or arrangement authorizing us to repackage their fragrances.

Ordering via our website is easy as 1,2,3,4.

1 Go to our website  https://perfumeinabox.com

2: Choose your fragrance & Click "Add to Cart"

3: Review cart details and Click " Go to check-out"

4: Fill out shipping details &  choose "COD" for cash on delivery nationwide.

After these steps, you will receive an email with your order details.

Shipping status will be sent to you as soon as we shipped your order.

Yes! Your Perfume in a Box is a perfect travel companion, and abides by TSA regulations for carry-ons. It meets Transportation Security Administration Regulations for traveling. Please refer to TSA regulations at https://tsa.gov/travel/security-screening/liquids-rule

We definitely recommend checking with your medical professional if you feel you are prone to allergic reactions to some fragrances or ingredients. Scent Box cannot give medical advice or address specific medical conditions in regards to your health.

Currently, we only sell via our website www.perfumeinabox.com

We are planning to put retails store inside the malls in the near future.

Due to the big volume of orders coming in. Unfortunately, we cannot accommodate pick up request in our office. We highly prefer that you place your order thru our website https://perfumeinabox.com It is fast and easy!

Once your package has been picked up, you can’t make changes to your delivery address. But in case your location is hard to find, we'd appreciate you providing us with more details (ex. nearby establishments, landmarks, color of the gate, etc.).

We charge a fixed shipping fee of P95 Nationwide.

Perfume in a Box offers free shipping for P1,000 above order.

As soon as your fragrance has shipped, you’ll receive an email with your tracking information. Just click on the link and it will take you to your shipping dashboard.

In case you can’t find the email, you can always access your tracking number from your Perfume in a Box account. 

For Metro Manila buyers, your parcel might shipped via our own delivery team. There will be no tracking number but our delivery team will send you sms for status update.

Please reach out to our CS Team and we will track your package or expedite a new shipment. For most of the time, some order are put on hold due but not limited to incomplete address, multiple orders, etc. 

Damaged Product:

If you receive a damaged product in the mail, have no fear we will provide you with a replacement or give you store credit for products within 7 days of the delivery date.  All you have to do is email us with the details and an attached picture we will take care of the rest!

*Please attach a picture with your email so we can expedite the process*

At the moment, we only ship anywhere in the Philippines

While we try our best to reach all locations, there are still some areas that are not serviceable by any of our partner couriers. If your location cannot be reached, our partner courier will contact you and ask you to pick up your package at the nearest, serviceable pick-up point.

There's no reason to panic. "Failed to Deliver" usually means our partner courier tried to deliver your package but could not complete the delivery due to any of the reasons below:

1. Could not find your actual location 
   
2. Nobody was home to receive the package 
   
3. Location is out of the serviceable area
   

If your package was tagged "Failed to Deliver," contact us right away by filling out this form with your complete address, mobile number and landmarks near your address.

We'll smooth out the issue and find a way to deliver your package successfully.

At the moment, we  only offer Cash on Delivery (COD) NATIONWIDE. You can pay in cash to our delivery man when you receive the goods at your doorstep.  You can ask someone to receive and pay the goods on your behalf if, for instance, you are not around/available upon delivery of the goods.

The differences are simply a matter of the amount or concentration of oils in the fragrance. These oils are called "juice." The highest concentration of "juice" is in perfume (or parfum). Next would be Eau de Parfum, then Eau de Toilette, and finally Eau de Cologne.

Actually, Eau de Toilette and Eau de Cologne are generally interchangeable, particularly in Men's fragrances. The higher the concentration of "juice" the longer your fragrance will last, and the less you need to apply.

People with dry skin usually find their fragrance holding time shorter than those with oily skin because oily skin has more natural moisture to hold in the fragrance.

PH levels (amount of acidity in our skin) also varies slightly from person to person. Our individual levels of PH will determine how each ingredient in a fragrance will react.

Fragrance lasts longer on some people than on others because of differences in our skin (oily or dry) and in our PH levels. To achieve a longer effect, try layering your fragrance. Using the fragrance bath gel, (if the company offers one), then the moisturizer or powder, and then the Eau de Toilette, Eau de Parfum or Eau de Cologne, will usually have a longer lasting effect.

Also, apply your fragrance low on the body, as well as behind your ears and on your neck, so that the scent rises and you won't lose it as quickly. A light spray on the hair can last all day.

Alcohol makes the fragrance emanate from your skin. Without alcohol, you would be the only person who knew you were wearing any fragrance at all.

Keep all fragrance in a cool, dry area, and away from windows as sunlight can unbalance the various ingredients. An opened bottle should be kept in its box to insure a longer shelf life.